Letsbuyhealthcare is an Irish private healthcare booking platform and co-operative that enables individuals and employers to fund, access, choose and book private healthcare services through a new simple, flexible healthcare scheme. Members can save for healthcare by purchasing Healthcare Coin vouchers, which can then be used to pay for healthcare requirements. There are no annual premiums, age restrictions, risk profiling, or pre-existing condition barriers, setting it apart from traditional health insurance. Members pay a once-off €5 joining fee and can join as individuals or via their employer
Letsbuy healthcare is open to all, insured or uninsured, with no annual charges or complicated products and especially designed for self-payers those who neither want nor qualify for private health insurance as well as employers seeking to support employee healthcare in a tax-efficient manner (using the non-taxable Small Benefit Exemption). Their innovative portal and product suite are designed to empower members with control, choice, and value for their health expenditure, whilst ensuring robust security measures and community-driven benefits.
Development of technical assessments
The process of selecting and self-funding private healthcare remains cumbersome for many consumers, lacking the efficiency and user-friendliness characteristic of modern internet-based services. Since 2024, Letsbuyhealthcare has made investments in Web3 blockchain technology, successfully integrating on-chain capabilities. In 2025, with the support of The Avalanche Foundation, the company established a sovereign blockchain (Layer 1).
To further support their development, Letsbuyhealthcare partnered with ICS Gateway at the Walton Institute to carry out technical assessments and strategic reports that informed and guided their technology roadmap. Given the nature of the product and market Letsbuyhealthcare require a robust, trustworthy and secure technology architecture and governance. The three reports delivered by ICS Gateway directly assisted and guided Letsbuyhealthcare’s technology development, providing robust insights and direction as they continue to enhance their platform.
Future development
The next phase of development includes the implementation of four key Artificial Intelligence (AI) use cases:
- An automated Healthcare Coin voucher verification system will reduce errors and ensure regulatory compliance by analysing transaction data in real time, comparing it with business rules and historical data to generate risk scores.
- An advanced fraud detection system will identify suspicious patterns and mitigate fraud risks in real time by collecting data from multiple sources and analysing it with machine learning algorithms to alert administrators to anomalies.
- A customer support chatbot, integrated with WhatsApp and based on Natural Language Processing (NLP), will be able to handle common queries, provide immediate solutions, and offer personalised interactions, reducing response time and improving user satisfaction.
- An AI-powered search engine will offer personalised, accurate and contextually relevant search results by interpreting user queries using NLP techniques and considering data such as user history and location.
These advancements position Letsbuyhealthcare at the forefront of digital healthcare, offering a seamless, efficient, and technologically advanced solution to the challenges faced by consumers in the private healthcare market.